Insights
Practical notes on building and operating technology.
Architecture decisions, AI workflows, product trade-offs and the questions worth asking before spending money.
Infrastructure · July 2026
Cloud, local or hybrid: start with the workload
A useful architecture decision begins with reliability, utilisation, privacy, latency and operating capability — not a slogan.
6 min ↗Voice AI · July 2026
Voice AI should complete a workflow, not just hold a conversation
A convincing voice is only useful when the system knows what it is allowed to do, what success means and when to hand over.
5 min ↗Product Engineering · July 2026
Build or buy? Protect the workflow that creates advantage
Buy the commodity. Integrate the useful. Build where the workflow is genuinely different and valuable.
7 min ↗